The scandal goes beyond an IT failure: it's a reflection of systemic flaws. A mindset shift is needed to avoid...
Mike Bracken CBE is a global digital leader who has led wholesale transformations of large institutions in the private and public sector. He is a founding partner at Public Digital, a digital change consultancy for institutions with a public mission. Prior to that he was the founder and executive director of the UK Government Digital Service (GDS) and the UK’s first Government Chief Data Officer. Mike is also a visiting professor of practice at the UCL Institute for Innovation and Public Purpose.
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