The Soldiers’, Sailors’ & Airmen’s Families Association (SSAFA) has a long and proud history supporting soldiers, sailors, marines, airmen and airwomen who serve and who have served. Returning to civilian life can be problematic and that’s why SSAFA’s work is so important.
The charity is there for the “Forces family” – men, women, veterans, regulars, reservists and their families – anyone who finds they are in need. The personalised help can be financial, practical or emotional, anything and everything from debt or addiction to PTSD and mental health problems, home refurbishment for those injured, nursing home fees, homelessness or food and groceries.
SSAFA’s support to the armed forces and their families began, albeit in a limited guise, in 1885. Throughout military campaigns and World Wars, SSAFA’s work has morphed and expanded, but always its emphasis has been on those in need, whether they have served full time, for just one day, or for a longer period.
Needs among today’s serving and retired personnel
Today SSAFA has more than 4,000 trained volunteers who work with welfare advisors. Having assessed what is required, SSAFA endeavours to help the individual or the family. This may just be someone to listen to them, but more often than not, SSAFA helps with obtaining financial assistance from statutory and military benevolent funds and foundations, and works with other charities which may be better suited to meeting the need.
In 2026, there were just under 137,000 regular personnel serving in the British Armed Forces, compared with 151,000 ten years earlier. The 2021 census revealed that 1,853,112 people had previously served in the UK armed forces in England and Wales. In 2022 over 16,000 personnel left the armed forces. Typically areas with the highest proportion of veterans tended to be near existing armed forces bases. East Suffolk (11,292 veterans), Huntingdonshire (8,164 veterans) and Breckland (7,510 veterans) have the largest populations in East Anglia.
SSAFA report that 9 in 10 serving personnel miss monumental milestone moments due to military service. Missing seeing their child take their first steps (29%), the birth of new baby (21%), saying goodbye to a dying family member (21%) and even their own wedding (17%)requiring it to be rescheduled.
Families shoulder sacrifices of a different kind too. Partners of serving personnel and veterans tell of loneliness (44%), isolation (28%), interrupted career progression (33%) and almost a quarter feel a loss of identity (24%). Parenting alone (33%) and frequent relocations (24%) rank as some of the hardest challenges facing military families.
The invaluable work of SSAFA volunteers
With so much need, the challenge SSAFA faces is identifying volunteers, particularly for people to do casework. This involves interviewing veterans with a view to assessing and helping with their everyday needs.
Lt Gen (Ret.) Sir Andrew Gregory, a past chief executive of SSAFA, describes volunteering for SSAFA as:
“a most rewarding role: it is varied, interesting and hands-on and requires planning and problem solving, using local knowledge in order to address the difficulties facing a wide range of people – from a veteran of World War II to a recent service leaver in their twenties.”
Dan McNeil, a Royal Artillery veteran of over 19 years, testifies to the invaluable work of SSAFA, its caseworkers and volunteers. He was facing chronic pain, depression, and anxiety upon return to civilian life, and it was his SSAFA caseworker who helped him through.
“In my darkest hour, my SSAFA caseworker turned up at my flat and put £20 on my electric meter and filled my fridge. This simple act of kindness somehow lifted a weight off my shoulders and allowed me to see a way out of my hopelessness. I can’t thank them enough for everything they’ve done.”
Fundraising is essential
In recognition of how his life was changed, McNeil is fundraising for SSAFA by walking the whole of the UK coastline. Walking around East Anglia’s coast, he says, comparing it to walking around Scotland, “The east coast has been really quick. Not so many inlets and coves!”
Fundraising for SSAFA is an essential enabler. In April 2023, Royal Engineers Leigh Morgan (22) and Marco Turnbull (19) based at RAF Wyton, Cambridgeshire, ran the London marathon. Turnbull was then the youngest runner for the charity and since then has started volunteering as a Community Connection Champion, combatting isolation and loneliness in serving troops. Speaking about living 5 hours from his family, Turnbull said:
“It can get quite lonely sometimes. I have a big family and I miss them. I am often at a loose end on a weekend. The silly thing is that I’m not the only one, but we all tend to stay in our rooms and not socialise much. So when I heard about the Community Connection Champion role I jumped at it. We get a small budget to organise activities that bring people together.”
More fundraising occurs today, Saturday 27 June, when SSAFA supporters will be walking the 13 Bridges Challenge, criss-crossing the River Thames. The supported route is entirely wheelchair accessible and open to all ages and abilities. Gregory, a past partcipant, explained that the event raises much needed funds that allow SSAFA to help our armed forces, veterans and their families in their times of need:
“SSAFA’s 13 Bridges Challenge, held on Armed Forces day each year, is the main opportunity in London to thank servicemen and women for their selfless commitment to our nation.”
Celebrating Armed Forces Day
Armed Forces Day is an annual celebration of the Royal Navy, the British Army, the Royal Airforce and the Royal Marines, remembering those who are serving and who have served. Military service places unique demands on an individual and their family, whether they are on UK soil or overseas. Gregory says:
“At SSAFA, we feel very strongly that the Armed Forces community have ‘looked after our backs’. It is now our turn, whenever and wherever necessary, to protect theirs.”
If you, your family or a colleague are in need of assistance, contact SSAFA on Forcesline. Their welfare advice and support work is free, confidential and outside the military chain of command. If you would like to support SSAFA by fundraising through Challenge Events or – if you have more time available – volunteering as a caseworker, more information is on SSAFA, the Armed Forces charity website. A military background is not required, and training and support is given.
